Billing Policy

Version: 1.0
Last Updated: 27 November 2025

At checkdesignconsulting.online, operated by SECURE CHECKOUT LIMITED, we maintain secure, transparent, and compliant billing, payment, and refund processes for all digital and custom services.


1. Company Information

Company Name: SECURE CHECKOUT LIMITED
Business Registration No.: 79347746
Company Type: Private company limited by shares
Date of Incorporation: 08-Dec-2025
Registered Address:
RM 701, UNIT 127, 7/F, TWR B NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG, 000000

Customer Support Email: info@checkdesignconsulting.online
Customer Support Phone: +1 315 757 3313

SECURE CHECKOUT LIMITED (“the Company”, “we”, “our”) provides digital design, custom coding, creative solutions, and related digital services.


2. Billing & Payment Processing

All payments are securely handled through Airwallex, our global, regulated payment processor.

Accepted Payment Methods

  • Visa, Mastercard, American Express (where supported)
  • Bancontact
  • Trustly
  • Additional local payment methods provided by Airwallex

Compliance

We comply with:

  • Hong Kong commercial & financial regulations
  • EU consumer protection laws
  • PSD2 Strong Customer Authentication (SCA)
  • PCI-DSS security standards

Invoices

  • Electronic invoices issued automatically after payment
  • No subscriptions or recurring billing
  • All charges are one-time, clearly listed, and transparent

3. Delivery of Services

Delivery method depends on the product or service type:

Instant Delivery

  • For immediate digital products: access granted instantly after payment; download links or access instructions provided automatically.

Pay After Delivery (Post-Payment)

  • For custom design or service work: deliverables may be provided before payment depending on project scope; terms communicated before project start.

4. Invoicing

Each electronic invoice includes:

  • Company details & registration number
  • Purchased service or product description
  • Billing amount and currency
  • Taxes (if applicable)
  • Issue date & unique invoice number
  • Customer support contact

Custom invoices or VAT-compliant documents are available upon request at: info@checkdesignconsulting.online


5. Refund Policy — 14-Day “No Questions Asked” Guarantee

14-Day Full Refund Guarantee

  • Applies to all purchases, including instant digital products and services
  • No explanation required to request a refund

How to Request a Refund

Email: info@checkdesignconsulting.online

Refunds are returned to the original payment method (when possible) and processed transparently.


6. Disputes & Chargebacks

We encourage customers to contact us first before initiating a chargeback.
We follow card scheme rules and may provide documentation to contest invalid chargebacks.


7. Fraud Prevention & Compliance

To meet AML/KYC obligations, we may request verification for:

  • High-value transactions
  • Unusual or suspicious activity
  • Compliance requests from Airwallex or card networks

We reserve the right to decline transactions that fail fraud or risk assessments.


8. Data Security

Your payment data is processed by Airwallex and is never stored on our servers.

Security standards include:

  • GDPR compliance
  • Hong Kong PDPO compliance
  • PCI-DSS (via Airwallex infrastructure)

9. Contact Information

For billing, payment, refund, or invoice inquiries, contact:

Company Name: SECURE CHECKOUT LIMITED
Business Registration No.: 79347746
Customer Support Email: info@checkdesignconsulting.online
Phone: +1 315 757 3313